FREQUENTLY ASKED QUESTIONS
Find answers to common questions about how Fix & Clean can help manage and maintain your property. If you have a specific query not covered here, please feel free to reach out to our team.
GENERAL QUESTIONS
It means we handle both the hygiene (cleaning) and the technical (maintenance) aspects of your property. Instead of hiring a cleaning company and then searching for a separate handyman for repairs, you have one trusted partner to manage both.
We are proudly community-focused and primarily serve Cape Town and the surrounding suburbs, with a deep presence in the Grassy Park and surrounding areas.
Absolutely! Security and trust are our top priorities, especially when working in sensitive environments like schools and religious institutions. All team members undergo background checks and are trained to maintain the highest professional standards.
SERVICES & SPECIALIZATIONS
Yes. We understand that schools, mosques, and offices have busy schedules. We can arrange for after-hours cleaning or maintenance, and we offer specialized "Weekend Blitz" packages for religious organisations and event venues.
Yes. Beyond day-to-day maintenance, we assist SGBs and Alumni associations with infrastructure projects, such as ICT lab setups, hall refurbishments (like installing motorised screens), and playground safety upgrades.
We prioritise health and safety. We use high-quality, eco-conscious cleaning agents that are effective yet safe for students, congregations, and pets.
PRICING & CONTRACTS
We offer both! You can book us for a once-off deep clean or a specific repair project. However, many of our clients prefer our Retainer Packages, which provide regular, scheduled maintenance and cleaning at a discounted rate.
Because every property is unique, we provide custom quotes. Our pricing is based on the square footage of the area, the frequency of service, and the technical complexity of the maintenance required.
Yes. We offer a Community Care Package specifically designed for schools and registered non-profits, which includes a baseline discount and priority scheduling for community events.
PROJECTS & EVENTS
For pre-event setup and post-event cleanup, we recommend booking at least two weeks in advance to ensure our team is fully briefed on your specific layout and requirements.
We do our best to accommodate urgent maintenance requests for our existing contract clients, such as burst pipes or electrical faults that impact safety.
Still have questions?
Send us an email, let's see if we can answer them for you?